Effective Date: Sept. 1, 2025
Sawasdee Realty (“we,” “us,” or “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website [sawasdeerealty.com] or our related services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, WhatsApp/LINE ID, nationality, and any details you provide when contacting us or submitting inquiries.
- Property Preferences: Search criteria, saved listings, or information provided when requesting property viewings.
- Technical Information: IP address, browser type, device type, and usage data collected automatically through cookies and analytics tools.
2. How We Use Your Information
Your data may be used for purposes such as:
- Responding to inquiries and providing requested property information.
- Facilitating property viewings, contracts, or related services.
- Improving our website, listings, and customer experience.
- Sending newsletters, promotions, or property updates (you may opt out at any time).
- Compliance with Thai law, including the Personal Data Protection Act (PDPA).
3. Sharing of Information
We may share your information only when necessary:
- With property owners, landlords, or developers relevant to your inquiry.
- With trusted third-party service providers (IT support, marketing, analytics) under confidentiality agreements.
- If required by law, government authorities, or to protect legal rights.
- We do not sell your personal data to third parties.
4. Cookies and Tracking
Our website uses cookies and similar technologies. These are small files stored on your device that help us improve the site and deliver a better experience.
Types of cookies we may use:
- Essential Cookies: Required for basic site functionality, such as saving searches or allowing you to log into your account.
- Performance & Analytics Cookies: Help us understand how visitors use our site (e.g. which pages are most popular), so we can improve navigation and content.
- Functionality Cookies: Remember your preferences, such as language or location, for a more personalised experience.
- Advertising Cookies: May be used to deliver relevant property promotions or remarketing campaigns.
Managing cookies:
You can disable or delete cookies through your browser settings. Please note that some features of our site may not function properly without them. By continuing to use our site without adjusting your settings, you consent to our use of cookies as described.
5. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Under Thailand’s PDPA, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction or update of your data.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for data processing (this may affect our ability to provide services).
To exercise these rights, please contact us (details below).
7. Data Retention
We retain your personal data only as long as necessary for the purposes described above or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or requests regarding this Privacy Policy or your data rights, please contact us:
Sawasdee Realty
Email: [email protected]
Phone/WhatsApp: 66 90 523 0926